Privacy Policy

Introduction

At River City Floors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when filling out forms, requesting quotes, or contacting us.
• Transaction Information: Details about purchases, services requested, and other transaction-related information.
• Technical Information: IP address, browser type, operating system, device information, and browsing patterns when you visit our website.
• Communication Data: Any communication exchanged between you and us, including emails, phone calls, and in-person consultations.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about appointments, services, promotions, and updates
• Process transactions and send related information including confirmations and invoices
• Find and prevent fraud
• Respond to customer service requests and support needs

Sharing Your Information

We may share your information with third parties in certain situations, including:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website. These technologies help us analyze website traffic, customize content, and improve your experience. You can set your browser to refuse some or all cookies, but doing so may affect your ability to access certain features of our website.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: